Store Republic offers 30 Days Money Back Guarantee. If you are unhappy with any aspect of our service, please contact our support department who will attempt to rectify the situation. If the problem cannot be fixed and you are unhappy with the service you are entitled to a refund within 30 Days. There are no refunds past the 30 Days period.
Refunds are not available for Domain Service, SSL Certificate, VPS & Dedicated Server.
No refunds will be made if we terminate your hosting or other services due to violation of our Acceptable Use Policy or any other violation of our Terms and Conditions, except as may be provided therein. Store Republic reserves the right to deny the refund if we feel abuse of services has occurred.
Accounts purchased under a promotion, with or without a promo code, are excluded from the 30 Days money back guarantee
Account Credit on your account can not be converted to cash or transferable to any other payment method. credit must be used for purchases and renewals products.
We reserve the final decision on refunds, based on the situation and reason for cancellation.
Cancellation requests must be submitted through the client area. To do this, click the icon next to the package you wish to cancel then press ‘Request Cancellation’. You must then complete and submit the form.
You are no longer guaranteed a refund if you break any of our Terms of Service.
All cancellation requests must be sent 5 (five) days before the due date of the invoice.
Choosing an immediate cancellation request means your service will be terminated with 24 hours of submitting the form.
Cancellation requests can only be submitted if the account has no due invoices.
We do not refund Paypal fees which we never received from the sale.
Dedicated server / VPS Server cancellations must be submitted a minimum of 20 days prior to the renewal date or you may be charged for the next billing period.
We make no representation that the domain name you wish to register is capable of being registered by or for you or that it will be registered in your name. You should not assume registration of your requested domain name(s) until you have been notified that it has been registered.
The registration and use of your domain name is subject to the terms and conditions of use applied by the relevant naming authority; ICANN in the case of .COM/NET/ORG and Nominet in the case of domain names ending with .UK you shall ensure that you are aware of those terms and conditions and that you comply with them. You shall have no right to bring any claim against us in respect of refusal to register a domain name.
We shall have no liability in respect of the use by you of any domain name; any dispute between you and any other person must be resolved between the parties concerned in such dispute. If any such dispute arises, we shall be entitled, at our discretion and without giving any reason, to withhold, suspend or cancel the domain name. We shall also be entitled to make representations to the relevant naming authority but will not be obliged to take part in any such dispute.
We shall not release any domain to another provider unless full payment for that domain has been received by us. All charges payable by you for the Services shall be in accordance with the scale of charges and rates published from time to time by us on our web site and shall be due and payable in advance of our service provision.
You shall indemnify us and keep us indemnified and hold us harmless from and against any breach by you of these terms of business and any claim brought against us by a third party resulting from the provision of Services by us to you and your use of the Services.
If you break any of these terms and conditions and you fail to correct the breach within seven (7) days following written notice from us specifying the breach, we may terminate this Agreement forthwith.
A free domain name will be registered for you with premium hosting package when you will pay yearly.
Only one domain will be registered free of charge per account.
If you cancel your hosting before the paid period Store Republicreserve the right to cancel or resell your domain.
We take daily backup and backups are not guaranteed. These backups are strictly for our own use in-case of a server failure. Store Republic recommends that clients backup their data to their personal computers or storage servers. Clients are responsible for their own data. Store Republic is not responsible for data and files residing on your account.
However Store Republic Provides complementary backup services for our Premium Hosting customers. We create and store one weekly and two of the most recent daily backups. Customer agrees to maintain a current copy of all content hosted by Store Republic notwithstanding any agreement by Store Republic to provide back up services. Customer acknowledges that any backups provided by or for Store Republicc services are a courtesy service intended for disaster recovery only and that Store Republic does not warrant or guarantee the availability, integrity, content or operability of these backups.